Business Continuity

Contacts and Contact Groups

Efficiently manage staff contact information and establish emergency contact groups with assigned roles and responsibilities.

Effortlessly manage staff contact details and build emergency groups with clearly defined roles-all powered by Shadow-Planner.

  • Easily integrate your staff information into Shadow-Planner, allowing you to utilise it in emergency contact groups such as call cascades and crisis or incident response teams.
  • Determine the specific data you want to incorporate, such as work and home telephone numbers, email addresses, and mobile numbers.
  • Tailor your contact groups to meet your needs by creating roles within the group and assigning individuals to each role. This flexibility enables a customised approach to organising and managing your emergency contacts.
  • Take advantage of the integrated contact groups and staff information throughout various aspects of your planning and response efforts. Incorporate them into plans, designate individuals as task owners or approvers, and assign actions and risks as needed.

Additionally, utilise the dedicated mobile app to seamlessly deliver contacts and contact groups to targeted users or groups. This comprehensive approach ensures that your organisation can effectively leverage staff information in real-time during emergencies or critical incidents.

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